AMPER Flow FSM app for mobile service teams

Construction and installation projects rarely end when the building is finished.

In reality, the most complex phase begins after the installation – when equipment must be maintained, serviced, and monitored for years.

Modern buildings and technical installations include many systems, such as:

HVAC systems
elevators and lifts
heat pumps
ventilation systems
fire protection systems
photovoltaic installations
building automation devices

Each of these systems generates ongoing operational requirements:

service contracts
equipment warranties
periodic maintenance schedules
service requests and repair tickets
complaints and defect reports
operational costs

Without the right software, companies often manage this information across spreadsheets, emails and disconnected service tools.

AMPER Flow addresses this by combining equipment tracking, field service management, and maintenance planning in a single system.

Why companies struggle with post-installation service management

Companies involved in construction, installation and technical services often face the same operational challenges:

Lack of equipment visibility

Once a project is completed, it becomes difficult to track exactly which equipment was installed in each location.

Disconnected service information

Service tickets, warranties, contracts and maintenance schedules are often stored in separate systems.

Warranty confusion

Service teams frequently struggle to determine whether a repair should be:

covered by warranty
billed to the client
handled under a maintenance contract

Missed maintenance deadlines

Periodic inspections and maintenance tasks are easy to miss when dates are tracked by hand.

Poor cost visibility

Organizations rarely have a clear picture of the long-term service cost of each project or installation.

This is where AMPER Flow becomes essential.

Turning projects into service management hubs

In AMPER Flow, each installation or construction project becomes a central operational hub that connects all service-related information.

A project can represent:

a residential building
an office building
an industrial installation
a renewable energy installation
a large equipment deployment

Within the project, companies can track the entire service lifecycle of installed equipment.

This includes:

contracts
installed devices and systems
warranties
complaints and service requests
scheduled maintenance
contract costs

This structure creates a complete digital history of the project and its infrastructure.

Equipment tracking for buildings and installations

AMPER Flow allows companies to build a detailed inventory of installed equipment.

Each device record can include:

equipment type and model
manufacturer information
serial number and inventory number
installation date and commissioning date
equipment location within the building
service history and maintenance records

This makes it easy for technicians to quickly identify the exact device they are servicing.

When a technician receives a service request, they can immediately access:

device specifications
installation details
previous repairs
warranty and its validity

This dramatically improves service efficiency and reduces diagnostic time.

Contract and service agreement management

Large installation projects often involve multiple contracts:

installation contracts
service agreements
maintenance contracts
subcontractor agreements
extended warranty contracts

AMPER Flow allows companies to connect these agreements directly to projects and installed equipment.

This provides clear visibility into:

which services are covered by contract
which repairs should be billed
which obligations come from maintenance agreements

By linking service activities to contracts, organizations gain better operational and financial control.

Warranty tracking for equipment and installations

Warranty management is a critical component of post-installation service.

AMPER Flow allows companies to register warranties that apply to:

the entire project
individual devices or installations

The system tracks:

warranty provider
warranty period
warranty terms, conditions, and exclusions

The warranty period runs from the device's installation date, so when a service request is created, technicians can immediately see whether the warranty is still valid.

This reduces disputes, improves transparency and speeds up service decisions.

Complaint and service request management

Buildings and technical installations inevitably generate service issues over time.

AMPER Flow helps companies manage:

customer complaints
defect reports
repair requests
service tickets
warranty claims

Each issue can be linked to:

the project
installed equipment
a contract
a service plan

This creates a full operational context for service teams before they even arrive on site.

Maintenance scheduling

Many building systems require regular inspections and preventive maintenance, including:

annual HVAC maintenance
quarterly elevator inspections
fire safety system checks
ventilation system servicing
heat pump maintenance

In AMPER Flow you define a service plan – monthly, quarterly, semi-annual, annual, or every set number of days – and the system sets the next maintenance dates and shows them in the calendar.

From any date you create a service request in one click, with the project, device, and date already filled in.

This keeps required inspections and preventive maintenance from getting lost in spreadsheets.

Service contract cost control

Over time, technical installations generate high operational costs.

AMPER Flow lets you record the costs of each contract, for example:

fixed costs
recurring costs
contractual penalties
additional work

For every item you record the planned and actual amount, and you can link jobs to a specific contract cost.

This shows what servicing a project really costs and how it compares with the plan.

Who AMPER Flow is for

AMPER Flow is particularly valuable for organizations managing complex technical installations, including:

HVAC service and maintenance companies
elevator and lift maintenance providers
fire protection system companies
renewable energy installation and service companies
facility management companies
property developers
technical maintenance contractors
infrastructure service providers
electrical contractors
plumbing contractors
garage door and gate services

Any organization responsible for long-term service and maintenance of installed equipment can benefit from this approach.

From installation to years of service

Traditional service systems focus primarily on individual work orders.

AMPER Flow goes further by connecting the entire operational ecosystem:

projects
installed equipment
contracts
warranties
service requests
service plans and maintenance dates
contract costs

This allows companies to manage the full lifecycle of technical installations, from the moment equipment is installed to years of ongoing maintenance and service.

Why companies choose AMPER Flow

Organizations choose AMPER Flow because it combines:

Field Service Management (FSM)
Equipment tracking
Project lifecycle management
Warranty and contract management
Preventive maintenance scheduling

– all in a single platform designed for companies managing complex service operations.