How It Works · The challenge
Post-installation service is more complex than the installation itself
From installation to ongoing service – here's how AMPER Flow works.
Once a project is handed over, the real operational work begins. Equipment must be maintained, warranties tracked, service requests managed, and costs monitored — often for years. Most companies handle this across spreadsheets, email chains, and disconnected service tools. AMPER Flow brings it all into one place.
The process
Four steps to full service lifecycle control
Step 01.
Set up your projects
Start by creating a project for each installation – a residential building, an industrial facility, an office complex. The project becomes the central hub that connects everything else: equipment, contracts, warranties, service history, and costs.
What you add:
- Project name and site address
- Client
- Project status
- Start date and planned end date
Step 02.
Build your equipment inventory
Add every piece of installed equipment to the project. Each device gets its own record with full technical details, location within the building, and a service history that grows with every job.
What you track per device:
- Equipment type, model, and manufacturer
- Serial number and inventory number
- Installation and commissioning date
- Location within the building
- Service history and previous repairs
Step 03.
Connect contracts and warranties
Link every service agreement and warranty to the project and the individual devices it covers. When a service request comes in, your team instantly sees what’s under warranty or contract — no calls, no guessing.
What you connect:
- Installation and service contracts
- Maintenance agreements
- Warranties (for a project or individual devices)
- Subcontractor agreements
Step 04.
Manage service, maintenance, and costs
With your projects, equipment, and contracts in place, AMPER Flow handles the day-to-day: logging service requests, setting maintenance dates from your service plans, and collecting contract costs — all connected to the right project and device.
What you manage:
- Complaints, defect reports, and repair tickets
- Maintenance dates in the calendar – create a service request from any date in one click
- Contract costs – planned and actual
- Warranty claims
What’s included
Everything your service operation needs in one platform
Equipment Tracking
A complete digital inventory of every installed device, with specs, location, and full service history always accessible.
Contract Management
Link installation contracts, service agreements, and subcontractor deals to the projects and equipment they cover.
Warranty Tracking
Register warranties for projects and devices. The warranty period runs from the installation date, so you see at once whether it is still valid.
Service Requests & Complaints
Log every ticket, defect report, and complaint – connected to the right device, contract, and project from the start.
Maintenance Scheduling
Set up a service plan once. AMPER Flow sets the next maintenance dates and shows them in the calendar.
Contract Cost Tracking
Track planned and actual costs of every contract and see what servicing each project really costs.
Built for
Service companies managing complex technical installations
If your company is responsible for service after installation, and you’re tracking it across spreadsheets and emails today – AMPER Flow is built for exactly this.
- HVAC service and maintenance companies
- Elevator and lift maintenance providers
- Fire protection system companies
- Renewable energy installation and service companies
- Facility management companies
- Property developers
- Technical maintenance contractors
- Infrastructure service providers
- Electrical contractors
- Plumbing contractors
- Garage door and gate services
Before and after
How service operations change with AMPER Flow
Before AMPER Flow
- Equipment records spread across spreadsheets
- Checking a warranty takes calls and email chains
- Maintenance deadlines missed or tracked manually
- Technicians arrive on site without context
- Costs scattered across invoices and folders
- No visibility into lifecycle service costs
With AMPER Flow
- All equipment in one searchable inventory
- Warranty and its validity visible on every device
- Service plans set maintenance dates in the calendar
- Full device history accessible before leaving the office
- Costs linked to contracts and projects
- Planned and actual costs of every contract in one view
Start free
Start free. Grow at your own pace.
Prefer a guided tour? Book a 30-minute walkthrough with our team. We’ll show you how to set up your first project, add your equipment, and connect your service workflows – in one session.