How to choose an offline SFA system for preselling and van selling - criteria and a field test
How to choose an SFA app for FMCG sales reps: offline work, customer prices, promotions, documents, ERP integration and a one-day field test scenario.
New · AMPER Flow
Every device. Every warranty. Every service. One place.
From installation to service – one platform, no spreadsheets.
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Everything your team needs before they leave the office
Most service problems don’t start on site – they start in the office, when someone can’t find the right information fast enough. AMPER Flow keeps equipment records, warranties, and service history in one place, accessible the moment a ticket is created. Your team stops hunting and starts working.
When a service request comes in, your team immediately sees the device specs, installation date, previous repairs, and warranty. No calls back to the office. No digging through email chains. Just the information needed to get the job done right the first time.
Before a technician starts work, you know whether the issue is under warranty, covered by a service contract, or needs to be billed to the client. Fewer disputes, faster decisions, no surprises on the invoice.
Every complaint, defect report, or repair ticket is connected to the right project, device, and contract. Your team arrives on site with the complete picture – not just a work order and a phone number.
Control over service across the whole installation lifecycle
Technical installations don’t end at handover – they bring years of service obligations, inspections, and costs. Without a structured system, that complexity compounds fast. AMPER Flow turns every project into a living operational record, giving management the visibility to plan ahead, control costs, and meet service commitments.
Each installation becomes a project that connects equipment, contracts, warranties, service history, and costs. Whether it’s a residential building or an industrial plant, AMPER Flow gives you a single source of truth for the entire project lifecycle.
Define a service plan once, and AMPER Flow sets the next maintenance dates – monthly, quarterly, annual – and shows them in the calendar. Create a service request from any date in one click, with the project, device, and date already filled in.
Record the costs of each contract – for example fixed, recurring, or additional work – with planned and actual amounts, and link jobs to a specific cost item. See what servicing a project really costs and how it compares with the plan.
One platform. Every tool your service operation needs.
Less time hunting for information and calling the office means more time for your projects and for service that sets your company apart.
A complete inventory of every installed device, with specs, location, and full service history always one click away.
Log every ticket, defect report, and complaint – connected to the right device, contract, and project from the start.
Link installation contracts, service agreements, and subcontractor deals to the projects and equipment they cover.
Set up a service plan once and AMPER Flow sets the next maintenance dates and shows them in the calendar.
Register warranties for projects and devices. The warranty period runs from the installation date, so you see at once whether it is still valid.
Planned and actual costs of every contract in one place – know what servicing each project really costs.
Simple Pricing
The Free plan costs nothing and has no time limit. Paid plans are billed per license – you pay for each user of the system.
For small teams
Most popular
* Billed yearly: $460 per user (auto-renewal)
For growing teams moving beyond spreadsheets and email – without the Free plan limits.
For larger teams and complex workflows
* Billed yearly: $710 per user (auto-renewal)
For teams that want to automate work planning and connect AMPER Flow with other systems.
How to choose an SFA app for FMCG sales reps: offline work, customer prices, promotions, documents, ERP integration and a one-day field test scenario.
For twenty years we've been writing software for people who sell face to face. Live Assisted Sales is the same idea moved into the online store - with one difference we argued about for a long time.
TechServ HVAC, a 45-person service company, implemented AMPER Flow and put an end to technicians calling the office multiple times per job. See what changed in their day-to-day operations.
Demo
Book a walkthrough and see how AMPER Flow can bring order to your service operations.
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